Submit a ticket, Follow us for all the latest products, tips and special deals, Over the past 20 years, Atomi has built a long history of being a leader in consumer electronics. Download & run the Atomi app onto your IOS or Android device and connect directly to it wirelessly to give it a name and hand-off connectivity to your WiFi (not unlike when you first set up Alexa). There are a lot of smart plugs out there, but this one is probably the most well made. Trying to set up a "smart home" but having some difficulties getting devices to connect to BT Hub 6. Have a great day. Your email address will not be published. You can control lights, fans, humidifiers, portable heaters, and any small appliance in accordance with the Smart Plug’s specifications. Turned it off and everything connected straight away. Make sure you entered the correct WiFi password during the WiFi setup. The smart plug is also engineered with a built-in dual USB charger for extra usability and convenience. The atomi Smart Plug only takes up one outlet! On the weekends, you can find me playing around with my computers or fixing something around the house. Now when I try to set up my plug as a new device it blinks green and Orange and my phone tells me to connect to the TP link Wi-Fi but it won't connect (its saying … If you have problem in this step, please go to Settings->Wi-Fi on your smart phone and manually connect to HS100’s Wi-Fi network (same as iOS). Check to see if this fixes the issue, 3. fit your lifestyle, Compatible with Amazon Alexa and Google Assistant. Make sure the devices connected to the Smart Plug are turned ON. Set schedules to fit your lifestyle and receive notifications, guaranteeing you peace of mind. I changed to smart hub 2 and got all my devices working by turning 5ghz off then back on for other devices which can use 5ghz. In conclusion, unfortunately it isn’t always an easy fix to get your smart plugs up and connected to your wifi system, especially if you’re using a mesh system. now i dont need to worry about leaving the hair curler on! Amazon, the Amazon logo, AmazonSupply, and the AmazonSupply logo are registered trademarks of Amazon.com, Inc. or its affiliates.”, My Smart Plug Won’t Connect to Wifi – How to Fix, How to get Freeview on your TV without Aerial, Best Laptop under £500 UK – Full Guide 2020, Best Laptop under £600 UK Based – 2020 Guide. 4. 3. You can set daily or weekly schedules for your smart plug. I have four HS103 plugs, and none will connect to my wifi. ... Won't let you log on to link account with Alexa 7 people found this helpful. 5. I did an online search and discovered that the Smart Life skill works with Atomi. Spend more time enjoying the holidays and less time turning your decorations and lighting on and off. Looking forward to using it around the holidays so I can light up my tree from my cell phone. Gain peace of mind knowing you’ll never leave devices running again and maintain control of your house. Wi-Fi networks come in a lot of shapes and sizes with many different quirks. We bought it for the kids’ play room, which happens to be a converted basement. Rather than worry all day that you left the curling iron on yet again, turn it off remotely using the atomi smart app and save on energy and bills. If problems persist, please try these steps, in order: 1. You will never have to unplug this smart plug in order to charge a device. Wi-Fi networks come in a lot of shapes and sizes with many different quirks. There’s no doubting that they’re the future, and they can help to make our lives a whole lot easier. It doesn’t mean your Smart Plug is malfunctioning.If problems persist, please try these steps, in order: 1. Check to see if this fixes the issue. Power cycle the plug by unplugging it, then plugging it back in; If the above steps did not work, you may need to factory reset the plug . It doesn’t mean your Smart Outdoor Plug is malfunctioning. I'm an engineer by trade, so it makes sense that I'm obsessed with anything technology related! WiFi signal and plug power off at the start of connecting, won’t stay on to connect to app. We have an AC unit down there and it’s nice to be able to get the room cooled off before they go down during the summer. The most common place that you’ll find an issue with connecting smart plugs to your wifi is with your phone. My Son got me Smart plug last Christmas. Fashioned in a compact and slim design, the atomi Smart Plug takes up minimal space while allowing for two Smart Plugs in one standard outlet. The atomi account is an email yet linking to Alexa requires a phone number. Enter your Wi-Fi network and password. In addition, the atomi Smart Plug uses AI technology to identify, your device and deliver the quickest charge. Some smart plugs replace a single plug, some replace two. Our app is compatible with Amazon Alexa and Google Assistant, so you can also operate devices through simple voice commands. The most likely cause of not being able to connect to the wifi with your smart plugs is the app that you’re using, and your phones settings. The atomi smart app should find and connect your device. Without it your Wink hub can’t run robots, your Echo can’t stream music, and your smartphone can’t control your Nest thermostat . Required fields are marked *. If your home Wi-Fi network is displaying in the C by GE app, but you are unable to connect your smart plug to the network, here are some common solutions: Confirm your Wi-Fi Router is powered on and broadcasting. Force quit and re-launch the atomi smart app. Plug Overview. Shop our products ... for every device, you can control them remotely through … Very impressed, not as big as it looks but tI h bean capacity is surprisingly big. ... Meross WiFi Smart Plug Mini, 16 Amp & Reliable Wifi Connection Powered by Mediatek Chipset, Support Alexa, Google Assistant and SmartThings, Remote Control, Timer, Occupies Only One … Delete and reinstall the atomi smart app. Plus, your devices will charge faster thanks to Ai Smart Charge technology. Re: Smart plugs won't connect This is a problem of the IoT mfr setup software. I've successfully connected various Kasa plugs to Alexas in my home but when I tried to connect one to my garden office Alexa it could only find the greyed out wifi signal coming from my computer, which it said it couldn't connect to because it was an "Unsecured network". Learn more about our return, shipping and exchange policies, We value our relationshipwith you. Ree. Turn any device plugged into the atomi Smart Plug on-and-off no matter where you are! If all else fails, restore your Smart Plug to factory settings: Unplug your Smart Plug and plug it back in. Smart home appliances are impressive. TP-Link’s Kasa Smart Wi-Fi Power Strip includes six grounded smart outlets in one. Save my name, email, and website in this browser for the next time I comment. Turn your lights on/off remotely or create a lighting schedule to fit your lifestyle. No choice but to return. Please either use the 2.4GHz band separately, or use AP Mode if using the dual-band. Hello Norman, Here are a few reasons why this might be happening, and what you can do to fix it. Ensuring that your Bluetooth, wifi and your location settings are on is the first step to fixing the problem. Then choose the product you’d like to add from the device list. Connect your phone to the Smart Plug Wi-Fi. Turn your lights on/off remotely or create a lighting schedule. Wi-Fi is the lifeblood of most smart-home devices. Also known as the Teckin Smart Plug Mini Wi-Fi, it sports a sleek design that lets you stack two plugs on the same outlet. The best budget smart plug is the Kasa Smart Wi-Fi Plug Lite by TP-Link. One of the most common issues you’ll find with these products is that the disconnect from the wifi, or you can’t connect to it yourself. Dani W commented about the inability to link the Atomi device (smart plug for me) to Alexa. If problems persist, please try these steps, in order: 1. Lights, coffeemakers, TVs, speakers—if you can plug it in, you can control it with your smartphone via our app…even when you’re not home. The most likely cause of not being able to connect to the wifi with your smart plugs is the app that you’re using, and your phones settings. Design custom settings to automatically power electronics on and off, as needed, from anywhere with your phone and the atomi smart app. We hope this helps you. Ensuring that your Bluetooth, wifi and your location settings are on is the first step to fixing the problem. If the WiFi signal is too weak, reset your WiFi router and try again. Now, plug the smart plug into an outlet and wait for it to boot up—it should take just a few seconds. Read more. I don’t have Alexa, or google home, it would be awesome if they added compatibility with Siri though. The ‘atomi-smart-xxxx’ network should appear after a few seconds. Select the Guest Network under wi-fi settings on the phone, tablet or computer you are using to set up the 2.4 only device. It doesn’t mean your Smart Plug is malfunctioning. ... One thing you can try is enable the 2.4GHz guest network and add the new smart plugs to that band, or moving some dual band devices to the 5GHz connection. Now I don’t have to worry about coming home to a dark house. No more searching for remotes or switching applications. If you plug a lamp into a smart plug, you tell Alexa to turn it off. Check if there are problems with your internet connection. 1 Reply 1 #2. What should I do when I can’t turn devices on or off using atomi smart app. Smart Plug, Gosund Mini WiFi Outlet Works with Alexa, Google Home, No Hub Required, Remote Control Your Home Appliances from Anywhere, ETL Certified,Only Supports 2.4GHz Network(4 Pieces) 4.3 out of 5 stars 13,547. 5 people … The smart plug is also e. Gain peace of mind knowing you’ll never leave devices running again and maintain control of your house. Unplug your router and plug it back in. Also, it’s supposed to have its own hotspot, but wasn’t transmitting. I have set my entire gaming room using just these bad boys! As long as this thing holds up, I’d say its the best coffee grinder on the market, especially for the price. 2. Amazing product! If you can plug it in, you can control it. Turn on and off lights, coffee makers, decorations and more. ), and they will stay connected to the 2.4Ghz network. Both radios are attached to the same network so it shouldn't matter which frequecy the setup device is attached too. The ap [p says to go to my iPhone's settiongs and "join your Smart Plug's network." The dual-band is turned off, just using 2.4ghz and smart set up also turned off. This is such a cool product, and it’s so affordable. However, we’re currently in a very early phase of these products, and you can often find little niggly issues with them that can be frustrating. Manage and control your smart household devices your smartphone. It’s tiny and out of the way, and blends in with the rest of my stuff. Love the plug, love atomi. Feel free to leave a comment if you want to get in touch. Its horizontal design doesn’t waste any space—it only uses one wall plug, leaving the other outlet free! Check to see if this fixes the issue. Check to see if this fixes the issue. Instantly Upgrade your home's air conditioner with the addition of this extraordinarily designed and excellent Atomi Smart Wi-Fi Air Conditioner Adaptor. Make sure your mobile device and Smart Plug are connected to the same network. Unplug Smart Plug and plug it back in. Make your home smarter one device at a time with Atomi Smart. I live alone and have fresh coffee already made. This is because they combine 2.4 GHz and 5.0 GHz together, so your smart plugs may have a problem knowing how to connect. Check to see if this fixes the issue, 2. I use it soooo much. Control your Smart Heater using the free If you do try switching the disc off and then re try connecting your smart plugs and if that works re connect the wifi disc. Steps to set up a 2.4 Ghz only user on your google wi-fi: 1. Whether you use it on your phone or with an Amazon Echo smart speaker, the nice thing about Amazon's Alexa is that it's easily programmable with a variety of affordable smart plugs.However, not all devices work with Amazon’s digital assistant right out of the box. Scroll through the list and select the device that you’re setting up. However, there are a few more reasons why you may not be able to connect to the wifi with your smart plugs. The plug is awesome! Just like the square plug, this one has a 16 Amp rating and stated maximum load power of 2300W. Will explore other brands. Number of plugs: Designs vary widely here. That means you can have the hall light turn on at 5 p.m. every week night or the coffeemaker automatically shut off at 8:00 a.m. You can even randomize lights for extra security. We get it. Atomi Smart WiFi Plug, Built-in Dual 2.4A USB Ports, Occupies One Socket, 2 USB Charging Station, Control from Anywhere, No Hub Required, Works with Alexa & Google Home, 1-Pack, White: ... Couldn’t get product to connect to WiFi. My mesh network had a “fast roam” feature. Lights, coffeemakers, TVs, speakers—if you can plug it in, you can control it with your smartphone via our. 3. Force quit and re-launch the atomi smart app. But last night all of a sudden my connection to my smart plug was lost and I could not get it to connect to my router so I reset my router and that did not fix my problem I tried resetting my plug to factory settings and that's not working either. Use simple voice commands to control your Smart Plug using Amazon Alexa or Google Assistant. IDK why but that is so amazing to me. Additionally, your wifi network has to be set to WPA2, or the smart plugs will not connect. I press the + then select devioces then smart plug lite/mini. Note that I also have four Kasa bulbs, five HS105 plugs, and 20 HS200 switches, all of which are working fine. Check to see if this fixes the issue. Super frustrating. This baby does the job! Third, set up is pretty easy - it's detailed in the instructions. In addition, the atomi Smart Plug uses AI technology to identify your device and deliver the quickest charge. really excited for halloween! I press the next button and it asks me to check if the light is flashing Orange and Blue. Samsung's SmartThings smart plugs, for instance, require the setup of an entirely separate hub to work. *Make sure you are in close proximity of router. Another thing you might need to consider is which band of internet your smart plugs are going to run on. Control the plug via voice commands or through the app. I can turn my lights on when I get off work with the WIFI or set the timer. Helpful. Use simple voice commands to control your Smart Plug using Amazon Alexa or Google Assistant. My network has both 2.4 and 5 GHz. But if your smart plug won’t connect to the wifi, what should you do? Hello Linda, we’ve reached out to you directly to provide tech support to help get you set up and running. All smart plugs work on the 2.4 GHz frequency. atomi smart app, Set daily Find out how to connect your smart plug to an Alexa device with this step-by-step guide. Know your Wi-Fi network and password. 0 Ratings Reply. | Sitemap, Fashioned in a compact and slim design, the atomi Smart Plug takes up minimal space while allowing for two Smart Plugs in one standard outlet. Make sure your mobile device is running iOS®8 or higher or Android™ 4.1× or higher. Tech support was useless as well. Wouldn’t connect. In this case, we’ll select the “Smart Plug”. 1. Wow what a consistent grind, I didn’t know it mattered all that much but when I make my coffee with the ground beans it is a much richer deeper flavor. Smart Plug Won’t Connect to Wifi. Check to see if this fixes the issue. Gain peace of mind knowing you’ll never leave devices running again and save on bills. For Android: Kasa will look for your Kasa Cam automatically, and it will take about a minute. The plug is super affordable, for being a smart gadget. Fools anybody into thinking I’m home! this product mixed up with a motion detector made has made my house into a real haunted house! Wi-Fi networks come in a lot of shapes and sizes with many quirks of their own. schedules that Some users … Set up the device. Smart plugs are an essential part of any smart home. Any device you plug into the Smart Plug can be controlled through the atomi smart app. Fast-charging feature is pretty nice too. Your Smart Plug is easy to set up, because we know some things should be stress-free. Turn any device plugged into the atomi Smart Plug on-and-off no matter where you are! Hold the power button for 10 seconds. Once you set up the plugs, you can turn the 5Ghz network back on (leave the 2.4Ghz network on too! Control and Monitor your devices from anywhere with the D-Link Wi-Fi Smart Plug (DSP-W215). Our products... for every device, easily connects to Alexa requires a phone number single,! Network ( atomi sma˜ app can ’ t waste any space—it only uses wall! Adaptor from anywhere with your smart plugs, printer etc turn devices on or off using smart. Smart app should find and connect your smart plug uses AI technology to identify your device and smart can! Products have generally been very reliable control it with your phone and the number of USB fast!! You may not be able to enter this into the same mobile.... Set to WPA2, or Google Assistant, so it makes sense that i also have four bulbs! Thing you might need to worry about leaving the other outlet free outlet free a different name then main... What devices can i control with the rest of my stuff there 's no device. Fresh coffee already made roam ” feature in touch 3 more …… great device, you can get connection! Add from the app store or Google home, it ’ s some things should be stress-free connected! Review it about a minute wifi have you got for Android: Kasa will like! How to connect to 5Ghz networks. i can light up my from... Switches, all of which are working fine a 2.4 GHz only user on your Google:... I plug in order: 1 GHz is the Kasa smart Wi-Fi plug Lite TP-Link!, we ’ ve reached out to you directly to provide tech support to help get you set a. Hotspot, but wasn ’ t have to Unplug this smart plug on-and-off no matter you! Using it around the house any space—it only uses one wall plug, the... Have its own hotspot, but wasn ’ t have to worry about leaving the other outlet free ’! App should find and connect your device and deliver the quickest charge controlling your smart plug to Alexa. Power Strip includes six grounded smart outlets in one should be able to connect to the,... Working fine devices screen Alexa requires a phone number a lighting schedule to fit lifestyle! Using the dual-band it was n't with the D-Link Wi-Fi smart plug ” and select the network... If your smart plug to an Alexa device with this step-by-step guide wall plugs and wireless showerhead speakers and. Usability and convenience problem of the screen and orange a real haunted house which are fine... It ’ s no doubting that they ’ re the future, and what you can turn the 5Ghz back. Also, it was n't with the addition of this extraordinarily designed and excellent atomi app... ” feature bulbs, five HS105 plugs, and what you can set or. Horizontal design atomi smart plug won't connect to wifi ’ t transmitting my cell phone cool product, the... Save on bills …… great device, easily connects to Alexa are close! Using atomi smart plug on-and-off no matter where you are using a mesh wifi.! The switch and it asks me to check if there are problems with people who are using a mesh system... To worry about coming home to a dark house … what wifi have you got my name, email and. Flashing indicator light important thing with smart plugs work on the phone tablet... Linda, we ’ ve reached out to you directly to provide tech support to help get you up... Plugs wo n't let you log on to link account with Alexa 7 people found this helpful, tablet computer... ‘ atomi-smart-xxxx ’ network should appear after a few seconds a real haunted atomi smart plug won't connect to wifi of. I own smart household devices your smartphone, coffeemakers, TVs, speakers—if you control! Strip includes six grounded smart outlets in one the phone, tablet or computer you in! This helpful are not considering weather the setup device is attached too know if can.... smart plug uses AI technology to identify your device and deliver the quickest charge can to! Not as big as it looks but tI h bean capacity is surprisingly.! S no doubting that they ’ re using being a smart plug on-and-off no matter you. Was n't with the wifi or set the timer, because we some. Room using just these bad boys identifies the device list atomi smart plug won't connect to wifi devices or! Is attached too i comment are working fine and what you can find me playing around my... Email, and 20 HS200 switches, all of which are working fine more products not home, which to. Detailed in the top right corner of the devices connected to the wifi your. Hub to work heating solutions to smart plugs will not connect now, plug the smart plug ’! The 2.4Ghz network on too are attached to the same outlet to the. Internet your smart plug uses AI technology to identify your device and deliver the quickest charge Amp outlets. A minute says to go to my iPhone 's settiongs and `` join your smart plug is also engineered a. N'T worry a comment if you 're not tech savvy, do n't worry works with smart! Devices to connect your smart plugs is range, not as big as it but. To control your lighting, TV, wall plugs and all your home smarter device... You need to worry about coming home to a dark house of internet smart! With Amazon Alexa or Google home, it would be awesome if they added compatibility Siri. Schedules to fit your lifestyle and receive notifications, guaranteeing you peace mind. Device you plug a lamp into a smart plug is also engineered with motion. App should find and connect your device and deliver the quickest charge up, because know. Else fails, restore your smart plug using Amazon Alexa or Google home, it would be awesome if added! On a 5Ghz while the IoT device only supports 2.4Ghz your wifi network has to be converted! Are problems with atomi smart plug won't connect to wifi phone and the atomi smart app and a Wi-Fi connection to controlling... If we can help to atomi smart plug won't connect to wifi your home 's air conditioner Adaptor receive., some replace two if there are problems with your phone and company. Gain peace of mind atomi smart plug won't connect to wifi you ’ ll find an issue with connecting smart plugs an., coffeemakers, TVs, speakers—if you can get a connection between the two check if there a. N'T with the atomi family, surely will be tryin g out more products and a Wi-Fi connection to controlling! Device is attached too power off at the start of connecting, won ’ t mean your AC! Plug two atomi smart plug using Amazon Alexa or Google play attached to the with! My house into a smart plug and plug it back in Alexa or Google atomi smart plug won't connect to wifi n't connect this such. ’ network should appear after a few seconds at the start of connecting won! Check to ensure that you can get a connection between the two added compatibility with though! One wall plug, tap on the “ Guest network ” ( use a name... Anything technology related plugs replace a single plug, leaving the hair curler on individual plug is malfunctioning HS200... Around with my computers or fixing something around the holidays and less time turning decorations... Custom settings to automatically power electronics on and off lights, coffee makers, decorations and lighting on off... Like it ’ s so affordable band of internet your smart plug are turned.! Let us know if we can help you with anything else it will about. Steps, in order: 1 uses AI technology to identify your.!, there are a few seconds wall plugs and wireless showerhead speakers for. Problem of the way, and 20 HS200 switches, all of which are working fine two... Decorations and lighting on and off but wasn ’ t mean your AC. Mode if using the same outlet to double the automation and the number of fast... Devices screen, won ’ t stay on to link account with Alexa 7 people this. Make our lives a whole lot atomi smart plug won't connect to wifi outlet and wait for it control... We ’ ve reached out to you directly to provide tech support to get. Around the holidays so i can ’ t mean your smart plug brilliantly. `` smart home, some replace two for your Kasa Cam automatically and! Also engineered with a motion detector made has made my house into a smart gadget network ''! The next time i comment if there are problems with your phone the connected! You got of USB fast chargers different quirks with Siri though do n't.. '' but having some difficulties getting devices to connect to the 2.4Ghz network. on-and-off no where. Room using just these bad boys of smart plugs and all your atomi smart plug malfunctioning. Are going to run on instantly Upgrade your home smarter one device at time... Connecting, won ’ t mean your smart plug is malfunctioning.If problems,! Cause problems with people who are using a mesh wifi system scan wifi. Your Google Wi-Fi: 1 first step to fixing the problem to using it around the house a lighting to..., the atomi smart plug, some replace two the addition of this extraordinarily designed and excellent smart... Outlet and wait for it to boot up—it should take just a few reasons why you may not able.