Please complete our online form and email the completed application to Utility Billing or deliver in person to City Hall at 2760 Cameron Road, West Kelowna, BC V1Z 2T6. New accounts are opened in property owner's names, a Request to Bill Tenant form can be completed to add a tenant's name as a care-of for reference purposes. Sign up for Pre-Authorized Payments by completing the application form to have the payment automatically deducted from your bank account on the due date. Utility Billing City Council approved a five year agreement with Terasen Utility Services for the provision of customer care, water meter and meter reading services beginning January 31, 2006. Learn more about the City's COVID-19 safety plans. Please put your account number on the memo line of the cheque or money order, include your bill payment stub if possible and place together in an envelope before submitting. If you see a faucet this is an indication of a leak, which can be caused by anything from a broken seal on a tap or toilet to a humidifier. Kelowna will be among the first regional airports to offer the service. 8754, Amendment No. 9381 and Amendment No. Kelowna will be among the first regional airports to offer the service. For more information, please read our April 28 news release. Utility bill confusion in Westside Castanet Staff - Nov 5, 2008 / 2:30 pm | Story: 42943 It appears some Westside residents are paying their utility bills to the wrong organizations. Your account number is at the top left hand corner of your bill. Request details The debts cannot be paid off early as they are financed under the Municipal Finance Authority not West Kelowna. Pay City of Kelowna - Utility with a credit or debit card online using Plastiq, a secure online payment service. INTRODUCTION OF LATE ITEMS *2.1 Replacement Pages 73 and 74 (see item 8.7.3 under Division Reports) 2 *2.2 West Kelowna Finance Department Stats (see item 8.7.3 under Division Reports) 4 For emergencies, call 911. We encourage those who are able to pay before the due date. ... others include water utility billing and other taxes. Please view and pay your utility bill online during COVID-19. Your account number is at the top left hand corner of your bill. The City of West Kelowna's online mapping system and Geographic Information Systems portal. Clerical error leads to incorrect penalty charge on Dec. 16 bills. use of potable water from the City of Kelowna Water Utility; The Municipal Council of the Cityof Kelowna, in open meeting assembled, enacts as hereby follows: PART 1 – INTRODUCTION . Kelowna, B.C. Learn more. 1.2 Interpretation . 8756 Garbage, recycling & yard waste; Glenmore Landfill. Utility Company Contacts. 8754 The Municipal Council of the City of Kelowna, in open meeting assembled, enacts that the City of Kelowna Utility Billing Customer Care Bylaw No. The tax due date was July 2, 2020, but the 10 per cent late penalty for 2020 was charged Oct. 1 instead of July 3 as would normally have been the case. 8754 as amended or replaced from time to time. The City of West Kelowna does not accept credit card payments; however, we do accept cheques from credit card companies. Water Division The utility serves 50,000 customers within the city core, as well as within the central and south Mission areas. To learn more about Rose Valley Water Treatment Plant design, construction and financing, please visit the project webpage. . NOTE #2 The City of West Kelowna will not be responsible to monitor the account for payment and will not be responsible to notify the owner prior to any transfer to property taxes, as per . As one of the largest electric utilities in Canada, BC Hydro serves more than 1.6 million customers in an area containing over 94 per cent of British Columbia's population. “Utility Billing Account” means an account for invoice or billing purposes under the City’s Utility Billing Customer Care Bylaw No. Sewer and Water Debts are 20 year debentures resulting when a property owner opts to finance, rather than pay out, their portion of installing sewer or water systems in their service area. Enter your e-mail address below: Casual, seasonal & student employment opportunities, Recreation contract instructor opportunities, Active Living and Culture volunteer application, Agricultural Advisory Committee meeting archives, Airport Advisory Committee meeting archives, Civic and Community Awards Steering Committee, Civic and Community Awards Steering Committee meeting archives, Heritage Advisory Committee meeting archives, Council meeting and public hearing archives. 2760 Cameron Rd. Service request - Utility Billing. Clerical error leads to incorrect penalty charge on Dec. 16 bills. Radon is a naturally occurring gas found in the ground throughout the world. Payment sent via direct deposit to: ... Pay your City of Kelowna bill using your credit card through Plastiq. Snow removal is just one of several “testy subjects” that have led to threats of violence in the past, Smith said; others include water utility billing and other taxes. NOTE #2 The City of West Kelowna will not be responsible to monitor the account for payment and will not be responsible to notify the owner prior to any transfer to property taxes, as per . Any ownership changes on your account will generate a new access code; please contact Utility Billing Customer Care at utilitybilling@kelowna.ca or 250-469-8757 (option 2). The high capacity Rose Valley Water Treatment Plant will be similar to the Powers Creek Water Treatment Plant, which avoids Water Quality Advisories and Boil Water Notices in the Powers Creek System. Please contact your bank for assistance in set up. The last four digits on the right are decimal places. Your account number is at the top left hand corner of your bill. Amendment No. Please note: COVID-19 prevention procedures are causing delays in providing larger or replacement bins. Accepted products & tipping fees; Scale house live cam; Water & wastewater. Please ensure you choose City of West Kelowna Utilities as the payee. For questions about Annual Water and Sewer Debts, please contact Utility Billing at ub.finance@westkelownacity.ca or 778-797-8850. Your meter is radio transmitted. In some cases, people have made threats against public works staff while they’re operating equipment, leaving their vehicles to approach staff members on the job. 8754, Miscellaneous Fees and Charges Bylaw No. CITY OF KELOWNA BYLAW NO. When viewing your bill, it also helps to know what your service area is. District of West Kelowna salary trends based on salaries posted anonymously by District of West Kelowna employees. 5 to Utility Billing Customer Care Bylaw No. 12024 Temporary Financial Operations Changes Bylaw Being Amendment No. Utility billing. Water rates are increasing annually between 2018 and 2022 to pay for extensive improvements throughout the two systems, including a new treatment plant for the Lakeview (Local Rose Valley), Pritchard/Sunnyside and West Kelowna Estates Systems and water main and storage upgrades in the Powers Creek System. As a result, parts of the site may not function properly for you. Masks are now required when inside a City-operated facility. NOTE #1 Any balance outstanding on this utility account as of December 31st each year will . Online account registration gives you the freedom to access all of your accounts through a single, safe, and secure access point. Please investigate or call a plumber to assist with locating a leak. © 2018 The City of West Kelowna, 2760 Cameron Road, West Kelowna, BC, V1Z 2T6 Email us, Phone: 778-797-1000. Vous aimez cette entreprise? “Water” used as a noun, means water supplied directly or indirectly by the City of Kelowna Water Utility, whether or not mixed with rain water, gray water or recycled water. Armstrong city staffer threatened in snow removal complaint. To seek Council’s approval to amend the Utility Billing Customer Care Bylaw for the clarification and updating of current terms and processes. Trades, Utilities, & Resources is for contractors or businesses doing any work, performing any service or supplying material classified as construction related in areas such as building, plumbing, gas-fitting, roofing, drywall, painting, excavating, landscaping and any other similar or related fields. Register with the Property Account system and reap all the benefits! Payments can be made by mail, in person at City Hall, in person at most financial institutions (please bring your entire bill) or pay by telephone/online banking. 10480”. For online banking, select West Kelowna Utilities as the payee. Your account number is located near the top left hand corner of the bill. NOTE #1 . Please ensure you choose City of West Kelowna Utilities as the payee. You can reduce the amount of the consumption portion of your bill by conserving. Please complete our Cart Change Out Form and submit to ub.finance@westkelownacity.ca or in person at City Hall. This information is displayed at the top of your City of Kelowna Utility Bill. Average salaries for District of West Kelowna Utility Billing Coordinator: CA$37. The City of Penticton has modified the format it uses for utility bills, in the interest of providing more details and clarity regarding water consumption and electricity usage. Kelowna has various water districts and before buying a home in it is a good idea to have an understanding of where you water is coming from and if payment for the water is included in your taxes or if it is billed quarterly. It appears you are trying to access this site using an outdated browser. There is a two-bag/container limit per week. ... City of Kelowna © Electrical Utility Rate Increase FortisBC, Kelowna Electricity As of January 2014, City of Kelowna residents are receiving electrical customer service and bill statements directly from FortisBC. 8754 as amended or replaced from time to time. Average salary for District of West Kelowna Utility Billing Coordinator in West Kelowna: CA$37. Masks are now required when inside a City-operated facility. Business hours are 8:30 a.m. to 4:30 p.m. Monday to Friday, excluding holidays. If applicable, annual Sewer and Water Debts are billed either in January (once a year) and are due November 15 of the same year, or are added to property taxes. Please contact your bank for assistance in set up. For non-cash payments, City Hall also has an outside drop box located adjacent to the main entrance for after hours use. Due to COVID-19 prevention efforts we are not currently accepting in person payments such as debit cards or cash. We recommend updating your browser to its most recent version at your earliest convenience. Utility billing. Look at the numbers on the left of the decimal. customers of the Kelowna Water Utility. Set up one-time and recurring payments in minutes! This team operates within BC's highest water classification of wastewater City of Kelowna utility customers will be able to sign up for eCare, which will provide online billing and electronic notification options, as of Thursday, April 26.Login web links for the new eCa. Apply to Use the Station. Please note, the details on many kelowna.ca pages may not be accurate during this time. City Water Utility. Radon gas is the second leading cause of lung cancer after smoking. Online bill payment services are available through your bank's website or online app. 8754 be amended as follows: 1. Location * my_location Find on map. For emergencies, call 911. Add your property tax, utility, and business licence accounts; Access your account information, bills, and business licences; Apply for or renew a business licence and pay by credit card; Change your billing method (we recommend ebilling) Change your profile information City utility billing; Transfer to taxes FAQs; Waste. This department is staffed 24 hours a day, 365 days a year to ensure services are available, and issues may be managed around the clock. West Kelowna City Hall. Page 2 of 5. Accepted products & tipping fees; Scale house live cam; Water & wastewater. Request details. Please contact your bank for assistance in set up. Every district has a different policy in billing and it is nice to know ahead of time if you will be receiving a separate bill for water. for your property tax or utility billing account), use this account and log in below. UTILITY BILLING. 8754 The Municipal Council of the City of Kelowna, in open meeting assembled, enacts that the City of Kelowna Utility Billing Customer Care Bylaw No. File is restricted to an image format (JPG, GIF, PNG, etc.) “Water” used as a noun, means water supplied directly or indirectly by the City Water Utility, For tips, please visit okwaterwise.ca. Provide your new mailing address so that your final bill can be forwarded, if applicable. Utility Billing City Council approved a five year agreement with Terasen Utility Services for the provision of customer care, water meter and meter reading services beginning January 31, 2006. Please note, the details on many kelowna.ca pages may not be accurate during this time. Registered Users can see additional Utility and/or Property account information including bill summaries from past years. Garbage, recycling & yard waste; Glenmore Landfill. This bylaw is a 'consolidated' version and includes amendments up to the date listed in the bylaw heading. Request details . The Utility Billing Customer Care Bylaw establishes how the City of Kelowna operates various public utilities, including a water service system and a sanitary sewer collection system. We have waived the one per cent late fee on utility bill payments for the remainder of 2020 to help people financially during the novel coronavirus pandemic. City of Kelowna. Toggle navigation. Pay By Phone. The Utility Billing Customer Care Bylaw establishes how the City of Kelowna operates various public utilities, including a water service system and a sanitary sewer collection system. Utilities Services, part of the Civic Operations Department, is responsible for the City's water, sanitary sewer, drainage and flood protection systems and faciltiies. City utility billing; Transfer to taxes FAQs; Waste. We do not accept credit card payments; however, we do accept cheques from credit card companies. 1.1.1 This bylaw may be cited for all purposes as “Water Regulation Bylaw No. Radon Test Kit Challenge 2020. 9381 and Property Tax Penalty Bylaw No. Please ensure you, or your legal representative, contacts the Utility Billing Department at ub.finance@westkelownacity.ca or 778 797-8850 at least 24 hours before your move in order to close your account and/or open a new account and arrange to have your meter read. It is recommended that you use one of these Internet Browsers; Microsoft Edge, Google Chrome, or Mozilla Firefox for the best possible experience. Téléphone. UTILITY BILLING. District of West Kelowna salary trends based on salaries posted anonymously by District of West Kelowna employees. Please complete the Pre-Authorized Payments revision form for changes. Ajouter une photo; Localisation. Online Banking . INTRODUCTION OF LATE ITEMS *2.1 Replacement Pages 73 and 74 (see item 8.7.3 under Division Reports) 2 *2.2 West Kelowna Finance Department Stats (see item 8.7.3 under Division Reports) 4. Provided that if the Utility Manager for the City of Kelowna has reason to believe that the sewage discharged exceeds the strength of standard commercial sewage, then the City of Kelowna may test the sewage discharged. Your bank can also help you sign up for Pre-Authorized Payments and have payments automatically deducted from your account on each due date. We have provided a sample bill to show you how utility rates are listed. Évaluations. Utilities Services, part of the Civic Operations Department, is responsible for the City's water, sanitary sewer, drainage and flood protection systems and faciltiies. Canada. Amendment No. 250-979-4929 Principal; Site Web. Our Water Service Areas Map may help you identify your system. The City of West Kelowna cannot tell you what is leaking within your home or business. For urgent requests, call the Customer Service line at 250-469-8600. 8754 as amended or replaced from time to time. We delayed the late penalty on property taxes. New for 2020: log in to your property account and register your business licence account to pay your renewal fees by credit card. NOTE #1 Please contact your bank if you need set up assistance. To view your utility billing account (garbage collection, water and sewer) please log in or register online. He said in the three years he’s served as community services manager, there have been roughly half a dozen threats of a serious nature directed at city and public works staff. Home; Register Account; Property Tax; Utility Billing; User Log In “Water” used as a noun, means water supplied directly or indirectly by the City of Kelowna 5.2 BL11510 - Amendment No. Follow this how-to document for assistance if required. News: Quarter 3 billing for Greater Vernon Water customers within Electoral Areas B, C, and D, ... Kelowna is supplied by five different water utilities; the urban water utility managed by the City of Kelowna is often used as a comparison to GVW while the other four utilities are never mentioned but have similar rates and challenges as GVW (i.e. The City of Vernon takes care of providing residents and businesses with water, sewer, garbage collection, yard recycling and commercial recycling. Online bill payment services are available through your bank's website or online app. Password must be at least 8 characters, contain at least one specialty character, one number, one uppercase character and one lower case character. 6 to Utility Billing Customer Care Bylaw No. Do NOT submit cash payments through the drop box. Téléphone. Internet bills now available for Kelowna utility customers. Some of these services are provided solely by the City, and others are provided by the Regional District of North Okanagan with the City of Vernon’s involvement. The City of West Kelowna will accept debit cards, money orders and cheques (current, post-dated and certified) and cash. 250-979-4929 Principal; Site Web. 11971 The Municipal Council of the City of Kelowna, in open meeting assembled, enacts that the City of Kelowna … USING ONLINE SERVICES . City of Kelowna - Utility. The bulk water rate is … Due Date (Unless indicated otherwise on the bill). For more information on paying utility bills please read our Billing Inquiries and Payments section below. West Kelowna, BC V1Z 2T6. For more information, view Schedule 7 of the Fees and Charges Bylaw. 8754 be amended as follows 1. a mix of urban and agricultural customers). Learn more. If you’ve already set up a property account (i.e. West Kelowna … Cost of living index in Kelowna is 33.18% lower than in New York. Kelowna City Hall.—Image: Capital News file Customers can now sign up to get their electricity, water and sewer bills on the web. You will need your account number and access code to register. 1 to Property Tax Penalty Bylaw No. Or please consider the following alternative payment options: Mail your cheque with the payment stub to our office at: Payments can be made at most financial institutions by telephone. Please place money orders or cheques (current, post-dated and certified) in the after hours drop box, which is located next to the main entrance at City Hall. KELOWNA CITY OF MUNICIPALITIES & REGIONAL DISTRICTS UTILITY BILLING Water/Sewer KELOWNA CITY OF. Additional charges may apply if you wish to change bins to larger sizes and/or request additional bins. Based on 2 salaries posted anonymously by District of West Kelowna Utility Billing Coordinator employees in West Kelowna. USING ONLINE SERVICES. Kelowna City Hall.—Image: Capital News file Average salaries for District of West Kelowna Utility Billing Clerk: CA$32. Register for winter programs. Staff continue to work at City Hall but cannot accept in-person payments until further notice. A single person estimated monthly costs are 834.07$ (1,059.49C$) without rent. Fees. This department is staffed 24 hours a day, 365 days a year to ensure services are available, and issues may be managed around the clock. This bylaw is a 'consolidated' version and includes amendments up to the date listed in the bylaw heading. V1Y 1J4 (250) 763-6011 You can register or log in at any time to view your bill online. 1.1 Title . Pre-Authorized Payments “Utility Billing Account” means an account for invoice or billing purposes under the City’s Utility Billing Customer Care Bylaw No. Contact our staff, explore payment options, get account balances, register or log in to your online account. The City of Penticton is pondering eliminating a current discount on utilities for those who settle their bills early, in favour of slapping late payments with a fine. CITY OF WEST KELOWNA REGULAR COUNCIL ADDENDUM Tuesday, June 23, 2020, 6:00 P.M. COUNCIL CHAMBERS 2760 CAMERON ROAD, WEST KELOWNA, BC Pages 2. . The City of Kelowna provides weekly garbage collection through its contractor. Utility billing mistake corrected by Kelowna city staff. Thank you. Online bill payment services are available through your bank's website or online app. Learn more about the City's COVID-19 safety plans. If you are registered, you may view your utility bill online, including payments and balances. Use the Utility Billing tab above or Quick Links to the right. Summary about cost of living in Kelowna, Canada: Family of four estimated monthly costs are 2,977.36$ (3,782.00C$) without rent (using our estimator). 1435 Water Street. Water rates consist of two components: one that is fixed to cover operations and maintenance, debt repayment and financing costs and future system replacement and upgrade costs; the other, which is variable, is based on your conumption. The meter is read every three months. Information. Electrical Utility Rate Increase The raw water source is Okanagan Lake. Read your meter by shining a flashlight on the digital display. From public notices to Council agendas, career posting to bidding opportunities, we offer quick and timely email updates on a number of topics. City Water Utility. 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